For Hospitality · Restaurants · Hotels · Cafes · Function Venues
For restaurants, hotels, cafes, bars, and function venues. Booking management, customer comms, function enquiry workflows, review responses, marketing operations — built around your reservation system and POS.
Hospitality Pain
What We Build For Hospitality
AI voice + WhatsApp agent that books, changes, confirms across reservation channels 24/7. Handles function enquiries up to first quote.
Enquiry → qualified → quote drafted → deposit invoiced → BEO generated → kitchen briefed. End-to-end orchestration.
Sentiment-aware responses across Google, TripAdvisor, OpenTable. Apologetic for 1-star, gracious for 5-star, on-brand throughout. Owner-reviewable.
Birthday, anniversary, segment-based outreach. Personalised at scale. Drives repeat visits without manual effort.
Tools We Integrate
Reservation: OpenTable, ResDiary, SevenRooms, Resy, Now Book It, The Fork. POS: Lightspeed, Square, Toast, Vend. PMS for hotels: Mews, RMS, Cloudbeds, Little Hotelier, ResortSuite. Channel managers: SiteMinder, RoomCloud. Marketing: Mailchimp, Klaviyo, Marsello.
We'll map your booking funnel and the automations that pay off first.