Pillar 05 · Full Custom Solutions

Custom AI Solutions for New Zealand + Australian Businesses

Bespoke AI systems engineered around your operation — not off-the-shelf. Multi-agent orchestration, proprietary logic, deep integrations, custom UX. You own the IP, the code, the data. We build it, then hand you the keys.

Scroll · Senior architect · You own the IP
01 / When custom fits

When Custom Is The Right Choice

When the off-the-shelf option won't cut it.

01

Your workflow is genuinely unique.

Every team operates differently. If your process doesn't map cleanly to a SaaS, custom is faster and cheaper than fighting a tool that wasn't built for you.

02

Your data is your competitive moat.

If your edge is proprietary data, you can't hand it to a black-box platform. Custom systems keep your data, your training, your prompts inside your walls.

03

You've outgrown no-code automation.

n8n and Make are great until you hit the ceiling. Custom is what comes next when the workflow is too complex, too fast, or too important to live in a low-code platform.

04

You want to own the IP.

Not licence it. Not depend on a vendor. Built on your infrastructure, in your repo, with your team able to extend it long after we're gone.

02 / Examples

What We've Built

Examples of custom we've built.

CUSTOM · 01

Multi-agent claims platform

A 4-agent system for an insurance broker: intake agent talks to claimant, evidence agent collates documents, valuation agent estimates payout, comms agent updates everyone.

CUSTOM · 02

Underwriting decision engine

AI-assisted policy decisioning for an AU specialty insurer. Pulls from 14 data sources, applies firm-specific rules, produces an underwriter-ready brief.

CUSTOM · 03

Logistics exception orchestration

For a 3PL: AI agent monitors every shipment, detects exceptions before customers notice, drafts the customer comm, routes the operations response.

CUSTOM · 04

Property deal pipeline

Real estate development firm. AI ingests every off-market opportunity, scores against acquisition criteria, drafts the IM, schedules the right people.

Got a custom build in mind? Tell us what →

03 / Stack

Tech Stack We Build On

Modern stack. Open standards.

Claude API, OpenAI API, custom model fine-tuning where it earns it. Python, TypeScript, Next.js, FastAPI on the backend. Supabase or Postgres for data. AWS, GCP, or Azure cloud — your choice, your account. Self-hostable for any compliance-sensitive workload. We pick the right tools for the job; we never lock you to ours.

04 / FAQ

Custom Build FAQ

Common questions.

How does pricing work for a custom build?

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No fixed pricing — no fixed scope. The audit produces a tailored, written scope and quote based on what you actually need built. You'll know exactly what you're investing in and what you'll get back before you commit a dollar.

How long does a custom build take?

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Single-agent custom: 4–8 weeks. Multi-system platform: 3–6 months. We deliver in 2-week sprints with working software at each milestone — you never wait for a big-bang launch.

Who owns the code?

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You do. Period. All code in your GitHub. All models / fine-tunes on your accounts. Documentation in your knowledge base. If we exited tomorrow, your engineers could pick up where we left off.

Do you handle ongoing maintenance?

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Yes — most custom clients keep us on a monthly retainer for monitoring, tuning, and adding capability. Optional, cancellable any time. Or hand over to your in-house team.

Free Custom Audit

Free 30-min
custom-build audit.

Tell us what you want built. We'll tell you if it's possible, how long it'll take, and what it'll cost. No pitch.

SYS · ARKHAM/v1.0
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