Pillar 02 · AI Chatbots
Custom-built AI chatbots trained on your business. Answer 70%+ of customer questions autonomously, qualify leads, book appointments, and hand over cleanly to your team when they need to step in. Web, WhatsApp, Messenger.
Not Just FAQs
Trained on your help docs, policies, and product info. Pulls from live data — order status, account info, current pricing.
Ask the right questions, score the lead, route to sales when hot. Logs every conversation in your CRM.
Directly into your calendar with confirmation SMS. Handles rescheduling, cancellations, reminders.
Within your defined rules, escalate edge cases. Saves your support team 12–25 hours per week.
Want a chatbot to do something specific? Tell us →
Custom vs Off-the-shelf
Trained on your content. Your products, your policies, your tone. Not a generic LLM with a forwarding address.
Connected to your stack. Reads your CRM, writes to your inventory, books in your calendar. Not a sandbox demo.
Owned by you. Self-hosted or hosted on your account. We don't lock you into a platform that holds your training data hostage.
Tuned over time. Every escalation is logged and learned from. Accuracy compounds month over month.
Where Our Chatbots Live
Branded, fast, mobile-optimised. Embeds with one line of JS.
Verified business number, green-tick eligible. Sync with your CRM.
Connected to your page. Handles DMs, ad-click responses, comments.
Twilio-backed inbound + outbound. Embedded SDK if you have an app.
Chatbot FAQ
How long does training take?
+First version live in 7–14 days. Tunes for tone and accuracy over the next 2–4 weeks of real conversations.
What if it gets something wrong?
+It hands off to a human. We log every escalation, learn from each one, and the chatbot gets noticeably better month over month.
Can it speak languages other than English?
+Yes — Te Reo, Mandarin, Hindi, Spanish, anything. Works particularly well for New Zealand businesses with diverse customer bases.
Will customers know it's AI?
+We recommend transparency. Most modern customers are fine with AI chat as long as it actually helps and they can reach a human if needed.
Custom Chatbot Demo
Submit your URL and we'll build a working AI chatbot demo for you within 48 hours. Free, no pitch.