Case Studies · Real numbers · Real businesses

AI Automation Case Studies — New Zealand + Australian Clients

Below: how New Zealand and Australian businesses are using Arkham-built AI automations. We update this page every time we close out an engagement.

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01 / Cases

Recent Case Studies

Recent case studies.

TRADES · AUCKLAND

Recovered $180k/year in missed-call revenue

Auckland plumbing co. missing 30+ calls/week. AI voice agent on missed-call line, books in ServiceM8, SMS confirms.

+$180k/yr
ACCOUNTING · AKL CBD

14 hrs/week reclaimed per partner

22-person firm drowning in onboarding admin. AI document drafter + workflow automation cut cycle from 14 days to 5.

−60% onboarding
E-COMMERCE · SYDNEY

$95k/yr in support costs avoided

Shopify Plus DTC brand. 70% of tickets handled autonomously by AI support agent. Cancelled planned support hires.

−$95k/yr
LEGAL · MELBOURNE

22 hrs/week saved on document drafting

Mid-size firm. AI drafter trained on past contracts, flags non-standard clauses for partner review.

22 hrs/wk
RETAIL · BRISBANE

+34% conversion via AI shopping assist

Specialty retailer launched AI shopping concierge on web + WhatsApp. Pre-purchase chat assist drove conversion.

+34% conv
PROPERTY · New Zealand

68% reduction in tenant-call volume

Property management firm. AI agent fields tenant queries 24/7, escalates only when needed.

−68% calls
02 / Methodology

Why We Publish Numbers

Why we publish numbers, not just logos.

Most agencies publish a logo wall. We publish hours, dollars, and percentage changes. The math is what tells you whether AI works for your kind of business — anything else is decoration.

We get permission from every client before we share specifics. If a client prefers to be anonymous, we name the industry and city instead.

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next case study?

The audit is the first step.

SYS · ARKHAM/v1.0
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